Vesper Tools provides personable customer service and exceptional quality products. We are a small business and intend to stay that way.
On receipt of your website order Vesper Tools will phone you in a coming days or two between 9am and 8pm in your local time zone to obtain Cr Card numbers securely. We have chosen not to use an automated online payment gateway due to stock and production delays.
Spoon carving tools, Alfie Shine, Glen Drake Tite-Marks, Mortise & Tenon Magazine, Mitutoyo products, Bandsaw Guides, and many other Vesper Tools items are all available for immediate shipping.
For all Vesper Tools items made in house by me, Chris Vesper, things have now changed: After 8+ years of being permanently backlogged and unable to fix that no matter how hard I work I have to change the situation.
Being backlogged with too many orders sounds like a great problem for a business to have. It is, I know all too well the alternative problem from my early toolmaking days. The backlog creeps , then a bit more, and more over years to eventually become an impossible task that weighs on ones shoulders at every moment, and makes one feel guilty for taking just hours off work, or heaven forbid a day or two off once in a while, and worse it stifles creativity and passion for making beautiful things which is one of many things that drives me to produce my work in the first place. One man can only do so much.
From now on I will only be offering items for sale that are in stock and ready to ship. The website will appear as normal except only available items will have an Add to Cart button. Out of Stock items will be listed as usual but you will not be able to Add to Cart.
I will post on social media, or via my rarely used email list when a fresh batch of tools is finished. Matched Sets will continue to be available either ex stock or to order.
All existing orders will be honored. Once I complete all existing orders both myself and the rest of the world can look forward to seeing what beautiful things I have been hankering to make for years now, lots of ideas stewing away needing time and creativity and a clear mind.
Thank you for your understanding.
Chris Vesper. Jan 2019.
Payment/shipping for overseas customers: Visa or MasterCard credit/debit cards only. Paypal is a reluctant option but I have to pass on their 4.2% fee.
Shipping overseas: Anywhere, no problem, we do it all the time. We now use DHL and find its about 3 days door to door most places on the planet. DHL cannot ship to PO boxes, apologies for this. We can ship to any address you like, perhaps a work/daytime address if you have one.
Payment/shipping for Australian customers: Visa and MasterCard credit/debit cards accepted. If you wish to pay by EFT direct to Vesper Tools please make a note of your intention in the text box in the ordering process and we can email an invoice with EFT details on it.
Sorry – no cheques accepted.
Standard delivery timeframe is between 1-2 business days within Australia via AusPost. We can ship to any address you like, perhaps a work/daytime address if you have one.
Prices in $AUD include GST. All export orders are GST free.
We tend to process and ship a batch of orders once or twice per week. So there may be a small delay before it leaves here, if something is urgent for birthdays or such please let us know and we will happily do what we can.
Any order placed with Vesper Tools automatically registers your email address in the Email Newsletter database. If you do not want to receive the very occasional and hopefully interesting news from us you can easily Unsubscribe when you receive the first one.
Student Discount: As support and encouragement to full time students (three month course and up) at any recognised woodworking school world wide we offer a Student Discount of a full 10% off purchases of any tools made by Vesper Tools. Make a note of your studies in the text box at the end of the online order process to get this discount, it won’t show up on the total in the order but will be calculated manually. To save on postage feel free to organize a bulk shipping for yourself and other students at the same time. Contact us if you have any queries.
The not so fine print: This offer excludes Premium Tools and custom made tools, if you are a student, you can’t afford them anyway, and if you can that is fantastic but we really do need the money here. This student offer also excludes the “Joinery Kit” package deal, which is a permanent discount of more than 12%